Casino with Our Welcome Free Spins
Explore more than 4,000 real-money slots, alongside jackpot slots, scratch cards and live casino games at Prime Slots. New players can receive 123 free spins on Thor with a first deposit of £10 or more, subject to the Bonus Policy and eligibility checks. Read the wagering conditions, payment rules and account tools before you start.
We offer more than 4,000 real-money slots as well as jackpot slots, scratch cards and live casino games. Our slot categories include classic, video, 3D and jackpot slots. Our logout-page game images and provider icons are illustrative only. Some games shown may not be live or available for your country or account after login.
We give new players 123 free spins on Thor when they sign up and make their first deposit of £10 or more. We automatically credit the offer on that first deposit. Each Thor spin is worth £0.10, and the resulting free spin winnings have 10x wagering on Slots only. While wagering those winnings, your maximum bet is the lower of 10% of the free-spin winnings, subject to a £0.10 minimum, or £5. Our Bonus Policy applies.
Our advertised first-deposit bonuses and welcome offers are subject to an account registration check. An automatic review after registration may find your account ineligible, and we email that decision as soon as the account is created. If the advertised free-spins game is unavailable or becomes unavailable for your jurisdiction, or misconfigured advertising names the wrong game, we award spins on a different eligible game with the same or equivalent number and value per spin. An individual promotion may add conditions to our Bonus Policy. Its terms apply if they conflict with that policy.
We use your Bonus Balance only after your Real Balance has been used. We credit wins from Bonus Balance bets to that balance until a bet completes wagering. At completion, the remaining bonus balance transfers to Real Balance except for a non-cashable bonus. Wins from bets using both balances are credited proportionally.
If you receive a claimable bonus or free spins with a deposit offer, or buy free spins using Real Money, you must claim the reward or play the spins before using available Real Money or Bonus Balance funds. We may remove winnings if you do not. Only bets using your Bonus Balance in an eligible game generate the points needed to wager your bonus.
For any other Casino Bonus, the same maximum-bet formula applies to the original or credited bonus amount. A bet includes special bet features, a gamble function and all other wagering activity. If you exceed that limit, we may void and remove winnings.
We display bonus wagering requirements as Points to Redeem on the Bonus page in your Personal Area. Every £1 wagered earns 0.5 points unless the game falls under the policy's game exceptions or contribution rules. We count wagering toward one bonus at a time. A game-restricted bonus takes priority when its specific game is played. Otherwise, the largest active bonus takes priority whether wagering conditions differ or are identical. Payouts apply only to the largest bonus used, including where it has accrued redeem points.
Unless stated otherwise, a bonus or promotional reward received without a deposit has a maximum win or withdrawal equal to the greater of £100 or two times the bonus amount. We remove excess winnings, including later winnings from that money even after a deposit. We also classify a bonus, including funds credited from free spins, as a non-Deposit bonus if your Real Money balance when it is credited is lower than your most recent deposit.
Unless stated otherwise, if your last bonus was not associated with a deposit, you must deposit before using another bonus even if it was marketed to you. A breach can lead to future bonus blocking or removal of resulting winnings. If you have a pending withdrawal when claiming a non-deposit bonus, we may void all subsequent winnings from that bonus, including the bonus amount.
To withdraw funds related to a bonus, free spins or golden chips, you must have made a prior deposit and risked your own money. Attempting to withdraw without risking the deposit made to receive a reward forfeits that reward. Our zero-wagering bonuses and free-spin winnings remain subject to Fair Play, meaning an intention to risk deposited funds. Attempting withdrawal without it leads to confiscation of winnings and restriction from future offers.
We may withhold withdrawals or confiscate winnings and bonuses for irregular play. This includes low-margin, equal, zero-risk or hedge betting purposely used to exploit bonuses, significant changes to betting patterns after increasing a balance to finish wagering, betting systems, even-money Baccarat and Roulette bets, and changing to a stronger currency before an award is credited. We may refuse or void a bonus or its winnings if a payment service, provider or customer cancels, denies or disputes the funds.
You are eligible for an emailed bonus only if you received it directly from us as its intended targeted recipient. Otherwise, we will not honour related payout requests even if wagering was completed.
We accept PayPal as a payment option. Available payment options with us also include Skrill and Neteller. You can make deposits into your account with us using Paysafecard. We display minimum deposit and withdrawal amounts next to each method in the casino software and next to deposit-requiring promotional offers. We may apply minimum and maximum payment limits based on your history, deposit method and other factors at our discretion.
We credit deposits immediately after successful confirmation from the selected payment processor except for Wire Transfer Deposits. Once a deposit takes effect, Real Money play is available. Depositing funds derived from unlawful means is prohibited.
Before you can deposit or gamble, we attempt automated verification of your registration details. If it fails, you must upload a copy of your ID and a recent Utility Bill through Upload Docs and wait for verification before depositing or gambling.
All payments into your account with us must come from a payment source on which you are the named account holder. If the name on your account does not match the name on the payment method, we may void all winnings. We may request identity documents before acting, and you must prove that you were authorised to use the method.
If you deposit with a method that does not belong to you, we stop further deposits from it, void winnings accrued from those deposits and return the deposit. We do not refund money already spent after that deposit. Before returning a deposit made with another person's method, we require ID or passport documents from both holders and a completed Letter of Authority signed by both. Missing documents may lead to further account restrictions.
If you repeatedly deposit and withdraw without commensurate betting or place only low- or very-low-risk bets, we may pass on bank charges we incurred equal to 15% of the amount without prior notice before closing the account.
We hold customer funds separately in a segregated Players Account at Barclays with medium protection. This is not an absolute guarantee of repayment in insolvency, and account funds are not insured by any government agency. We require you to acknowledge the fund-protection information during your first deposit process.
Withdrawal requests are valid only through the withdrawal page in the casino software, not by email, telephone or another method. We process withdrawals only for a Real Money Account with at least one successful deposit.
We set an individual withdrawal amount per transaction at registration and display it under more info on the withdrawal page. You can request another transaction immediately after one is processed, with no daily, weekly or monthly limit on the number of transactions. For a higher or lower transaction amount, or to increase an existing request, email Customer Support.
An active bonus does not prevent you from withdrawing with us, but withdrawal requires cancellation of your entire bonus balance, including winnings accrued using it. You can cancel the bonus at any time in your personal area.
We use a Closed-Loop transaction process. If your deposit method does not accept withdrawals, we require full verification of an alternative method belonging to you before payout. Paysafecard cannot be used for withdrawals with us. We pay through your preferred method insofar as practical, but after verifying ownership we may use any available method or combination of methods, whether preferred or not.
| Method | Listed withdrawal charge |
|---|---|
| Wire Transfer | £10, with no charge for transfers over £500 and a minimum transaction of £50 |
| Cards | No charge |
| Online wallets | No charge |
We deduct any applicable wire-transfer surcharge before processing. The withdrawal surcharge schedule may change.
To open your account with us, select Open Account, register an email address and password, and complete account setup before making a first deposit and choosing a game. Your registration information must be true, complete and up to date, including correct details, a valid address and contact email.
You can set daily, weekly or monthly deposit limits during account creation on our UK licence and change them in My Account. The Cashier also provides deposit-limit settings. When several limits are set, the strictest applies. We apply a decrease to your deposit limit immediately and an increase after a 24 hour delay, giving you time to consider whether it is appropriate. Deposit limits are specific to each account, and you are responsible for applying them to every other account on our licence where you need them.
Our loss-limit tools let you set a daily, weekly, or monthly cap through Account or Responsible Gambling and Set Loss Limits. Enter and confirm your amount. Once the cap is reached, we block further wagering until the period resets. Decreases are typically immediate, while increases are often delayed rather than guaranteed to change immediately.
You can use our options on the Player Limitation page of My Account or contact support for guidance when taking a break. Our Freeze/Cooling-Off options last 24 hours or 1 to 6 weeks. They apply only to the account on which requested, which automatically returns to full activity when the period ends.
We offer self-exclusion for a minimum of 6 months and a maximum of 5 years. After placing it, you can ask Support to extend it to 1, 2, 3, 4 or 5 years. Your self-excluded account will not become active again unless you proactively request it, and you cannot make that request within 180 days of setting self-exclusion. Our self-exclusion also covers all other known accounts on our licence. After the exclusion period expires, your account and those accounts stay restricted and are only considered for re-use if you request activation by telephone or in person. We then start a 24-hour cooling-off period before activating them.
During self-exclusion with us you cannot gamble or deposit and do not receive marketing material, although removing you from all marketing databases can take up to 24 hours. Access to our Self Exclusion/Player Limitation facility may be available only after successful identity verification. During any limitation period you must not play or attempt to play on a restricted account with us. If you do, we remove winnings, return only remaining deposited funds and do not refund deposited money already lost.
You can set our Game Status Reminder in My Account and choose the interval, or ask support to configure it. Its timer starts when a game opens and resets for each new game. The on-screen message shows your session time and offers Continue, Game History and Close Game. Close Game closes the game and logs you out.
If your account details with us differ from those used for GamStop/GamProtect registration, we are not obliged to honour that status. We remove resulting winnings, return only remaining deposits and do not refund deposits already lost. GamProtect-related restrictions are not placed if service issues prevent contact with GamProtect.
If our monitoring identifies strong indications of gambling-related harm, we may immediately restrict deposits and gameplay. If bonus wagering is in progress, we assess whether completion should be prevented or allowed using all available information. We list the National Gambling Helpline at 0808 8020 133 and signpost GambleAware for information, advice and routes to support with gambling harms.
You can play demo versions with us after setting up an account and verifying your age. Some scratch-card demos can be played repeatedly without spending actual money.
Unless stated otherwise, you have up to 24 hours to meet the wagering requirements for non-deposit Bonuses before we remove the bonus and its winnings. Our free spins are available for 24 hours.
If you choose to cancel your bonus this is an irreversible action. If we exceptionally restore it at your request, we restore its full wagering conditions regardless of wagering already completed. If bonus money has been wagered and lost before wagering is complete, your next deposit resets the bonus as Consumed with no remaining wagering required, provided no games are open. You can contact support after depositing to continue your session with the bonus consumed. Abuse of that process to avoid wagering leads to removal of winnings and possible confiscation of the deposit. If a bonus is consumed, cancelled or expired before wagering is completed, whether by the system or at your request, we remove all winnings, including pending or unclaimed winnings from games or promotions played while it was active.
We aim to process all withdrawals within a few hours and recommend uploading necessary documents to avoid delay. We send funds immediately once processing is complete, but the payment method and external processing can still affect arrival. A large win of £5,000 or more or a jackpot win may take longer for us to process while we verify the win, with a third party where relevant, and complete required checks.
Before processing a withdrawal, we review play for terms or Bonus Policy breaches. A congratulatory message from us does not mean a win has been validated by our Accounts Department. We may delay or stop processing until an outstanding deposit receives final approval or if original deposited funds are not received within 24 hours, in which case we cancel winnings made through that deposit.
If we cannot process a withdrawal to your chosen method and have no alternative details, we reverse it to your bankroll after 7 days. You can recover funds from an inactive account with us by logging in and requesting withdrawal. For a blocked or excluded account, contact Customer Support to recover funds.
If closure relates to possible gambling addiction, you must use GamStop or Self Exclusion instead of our Close Account option. Otherwise, that option is available through Player Limitation or support, but it cannot be used during an active Freeze, Self Exclusion or Cooling Off restriction. It becomes available after the restriction period expires. When we receive a Player Limitation request, you forfeit earlier bonuses, cashbacks and personal offers. We may remove accrued VIP points and reduce your VIP level to the lowest level.
If your query or complaint remains unresolved after speaking to Customer Support, you can request escalation to a manager or supervisor. They investigate and contact you with our decision within 96 hours.
The only approved way to send verification documents to us is through the Upload Docs page in My Account/Personal Area, not another channel. Failure to provide documents required for deposits or withdrawals may leave your account suspended until verification is complete.
New players receive 123 free spins on Thor after signing up and making a first deposit of £10 or more. Each spin is worth £0.10, and free-spin winnings have 10x wagering on Slots only. Eligibility checks and the Bonus Policy apply.
Payment options include PayPal, Skrill, Neteller and Paysafecard. Paysafecard cannot be used for withdrawals. Available amounts are displayed next to each method in the casino software.
Log in to your account with us, then select Live Chat to use chat support. You can contact our Customer Services Department through the support link on the site for advice about our terms or service. When contacting support, use your registered email address and include your account username for identification. We may carry out further identity checks to establish that you hold the account.
Send notices directly to Customer Support rather than replying to deposit, bonus or other transactional emails. Those replies are not accepted contact and are not deemed received.
Prime Slots casino is operated by Skill on Net Ltd, registered in Malta under C50024, under a gaming licence with account number 39326 issued by the Gambling Commission of Great Britain. Skill On Net Limited, registration 14264775, supplies deposits and withdrawals processing-agent services to Skill on Net Ltd.
You must be at least 18 to use our services, or meet the higher legal minimum age where your jurisdiction requires it. Underage gambling is illegal.